SoundByte Series: Shadow Agents: A CIO's Security Blind Spot
Agentic AI didn’t just give us smarter copilots; it quietly created a new class of “shadow AI agents” inside the platforms you already trust.
These are AI helpers that employees can turn on with a few clicks, inside Microsoft 365 and other SaaS tools, without formal review, yet acting with the same identity and data access as the user.
In this Sound Byte, Shahin Pirooz and Brian Moody unpack how this shadow agentic support is emerging in real environments, why classic shadow IT playbooks aren’t enough, and what “good” governance looks like when agents can see and do as much as your staff.
If you are a CIO or IT leader, you’ll walk away with a clear mental model for shadow agents and a 30‑day strategy to discover them, tame them, and turn them into a competitive advantage instead of a lurking liability.